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2 min read

German Manufacturing Company: Order Processing

Avi Medical Office

Automating 96% of Order Updates with AI-Powered Solutions from LaavyaTech

LaavyaTech’s AI-driven automation seamlessly integrated into the existing order management system of a leading German manufacturer, streamlining 96% of order updates. This transformation led to an 89% reduction in manual processing time, a 23% drop in errors, and significant cost savings.

Key Achievements

  • 96% of order updates automated (Over 300 processed weekly)
  • 89% decrease in manual processing time
  • 23% reduction in errors

AI-Powered Order Processing: A Game-Changer

Avi Medical, a fast-growing healthcare provider, encountered a surge in patient inquiries that placed a strain on its customer support team. The company sought a solution that could automate routine queries while maintaining high-quality patient service.

The Solution: Multilingual AI Support with LaavyaTech

Efficiency and accuracy are critical in manufacturing, especially for order management. One of our clients, a major player in the German manufacturing industry, struggled with manually updating orders received in different formats—emails, PDFs, and spreadsheets. Each update required careful extraction and entry into their Enterprise Resource Planning (ERP) system.

This labor-intensive process caused delays, strained resources, and increased the likelihood of errors.

Our Solution: Smart AI-Powered Order Automation

LaavyaTech’s AI-powered system was designed to integrate smoothly into the company’s existing ERP and workflows. The AI followed the same operational guidelines as human employees, ensuring an easy transition and immediate impact.

Our automated workflow follows three key steps:

  • Receiving and recognizing incoming order update documents.
  • Extracting critical order details (such as product codes, quantities, and shipping addresses).
  • Updating the ERP system and notifying relevant stakeholders.

The most challenging aspect—data extraction from multiple formats—was addressed by prioritizing high-volume document types, enabling rapid automation of a large portion of updates.

The Impact of AI on Order Processing

  • 96% of Order Updates Automated: The AI efficiently handled thousands of order updates per month, freeing employees to focus on higher-value tasks.
  • 89% Faster Processing: The automation drastically accelerated order updates, leading to quicker order fulfillment and improved customer response times.
  • 23% Fewer Errors: By reducing manual data entry, accuracy improved, minimizing costly errors and enhancing overall customer satisfaction.

LaavyaTech’s AI-powered order processing solution has transformed operations for our client, driving efficiency, reducing costs, and improving accuracy. Manufacturers can now streamline workflows, eliminate bottlenecks, and focus on innovation.

Want to revolutionize your order management? Connect with us today and discover how LaavyaTech’s AI automation can optimize your business for the future!

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